Meerbusch, March 2022
1.1 These General Terms and Conditions (hereinafter "GTC") of Quantoption GmbH (hereinafter "Seller") apply to all contracts for the delivery of content (i.e., trading and investment recommendations) and goods that a consumer or entrepreneur (hereinafter "Customer") concludes with the Seller, for example via the Seller's online platform "Quant4you" at cd.quant4you.com. Quant4you is a brand of Quantoption GmbH and an internet platform for trading and investment recommendations. The use of the Customer's own terms and conditions is hereby objected to, unless otherwise agreed.
1.2 For contracts for the provision of services (e.g., investment recommendations), these conditions apply accordingly, unless expressly agreed otherwise.
1.3 For contracts for the delivery of vouchers (e.g., discount vouchers), these conditions apply accordingly, unless expressly agreed otherwise.
1.4 For contracts for the delivery of tickets (e.g., for paid webinars), these GTC apply accordingly, unless expressly agreed otherwise. These GTC only regulate the sale of tickets for specific events described in more detail on the Seller's website and not the execution of these events. For the execution of the event, only the legal provisions that regulate the relationship between the customer and the organizer, as well as any deviating conditions of the organizer, apply. If the Seller is not the organizer, he is not liable for the proper execution of the event, for which the respective organizer is solely responsible.
1.5 A consumer within the meaning of these GTC is any natural person who concludes a legal transaction for purposes that cannot be attributed to their commercial or independent professional activity. Self-employed within the meaning of these GTC is a natural or legal person or a legal partnership that acts in the exercise of its commercial or independent professional activity when concluding a legal transaction.
1.6 Services (e.g., trading and investment recommendations) within the meaning of these GTC include all free and paid content and information of the Seller that are provided electronically by the Seller and for which certain usage rights are regulated in accordance with these GTC.
1.7 The subject matter of the contract may, depending on the Seller's service description, be both the receipt of services or goods by one-time delivery and by a subscription contract. In the case of a subscription contract, the Seller undertakes to deliver the contractually owed goods or services to the Customer during the agreed contract term at regular intervals specified in the contract.
2.1 The product descriptions on the Seller's website do not constitute binding offers, but invite the Customer to submit a binding offer.
2.2 The Customer can submit an offer via the online order form on the Seller's website. After the Customer has placed selected goods or services in the virtual shopping cart and completed the electronic ordering process, he submits a legally binding contract offer for the items in the shopping cart. In addition, the Customer can also submit the offer to the Seller by telephone or by email.
2.3 The Seller can accept the Customer's offer within five days: by sending a written order confirmation or an order confirmation in text form (e.g., fax or email) to the Customer, with the receipt of which the contract is concluded, or by providing the ordered goods/services, whereby access to the goods/services is relevant for the Customer, or by requesting payment from the Customer. If several options are available, the contract is concluded when one of the mentioned alternatives occurs first. The acceptance period begins on the day after the Customer sends the offer and ends on the fifth day after the offer is sent. If the Seller does not accept the Customer's offer within this period, the offer is deemed rejected and the Customer is no longer bound to it.
2.4 When using the payment method "PayPal Express" (if available), payment processing is carried out via PayPal (Europe) S.à r.l. et Cie, S.C.A., under the conditions available on the PayPal website. By selecting "PayPal Express", the Customer authorizes payment to PayPal, and the Seller accepts the Customer's offer when payment is triggered.
2.5 When submitting an offer via the online order form, the Seller stores the contract text and sends it to the Customer together with the GTC in text form (e.g., email, fax or letter) after the order is sent. The contract text is no longer accessible to the Customer on the Seller's website after the order.
2.6 The Customer can check and correct errors during the ordering process and before submitting a binding order by carefully reading the information displayed on the screen or enlarging the screen view. Input errors can be corrected until the end of the ordering process using the usual keyboard and mouse functions.
2.7 The contract is concluded in both German and English.
2.8 Order processing and communication usually takes place via email and automated order processing. The Customer must ensure that his email address is correct and that he can receive emails sent by the Seller or by third parties commissioned with the order.
3.1 Consumers have a right of withdrawal in accordance with the following provisions, whereby "consumer" means any natural person who concludes a legal transaction for purposes that cannot be attributed to their commercial or professional activity.
3.2 Withdrawal Instructions:
Withdrawal Period:
The Customer has the right to withdraw from this contract within fourteen days without giving reasons. For goods, this period begins on the day on which the Customer or a third party named by him has taken possession of the last product. For subscriptions, it begins with possession of the first product. For digital data that is not on a physical data carrier (e.g., investment recommendations), the period begins with the conclusion of the contract.
Exercise of Right of Withdrawal:
To exercise the right of withdrawal, the Customer must contact Quantoption GmbH (Löwenburg 1, 40668 Meerbusch, Germany, Tel: +49 2150 9669890, Email: info@quantoption.com) with a clear statement (e.g., a letter sent by post or an email) to withdraw. The use of the attached sample withdrawal form is voluntary.
Consequences:
In the event of withdrawal, Quantoption will refund all payments received, including standard delivery costs, within fourteen days of receipt of the withdrawal declaration. The refund will be made via the original payment method, unless otherwise agreed.
4.1 Unless otherwise stated, the prices stated on the Seller's website include value added tax. Subscriptions with recurring fixed payments are due at the agreed interval (monthly, quarterly or annually) from the start of the contract term. Usage-based subscriptions are billed periodically according to the method specified in the product description. One-time purchases are due at the start of the contract.
4.2 The available payment options are announced in the online shop. Advance payment by bank transfer (if available) is due immediately, unless a later date is agreed.
5.1 Services are provided electronically, usually by email or via an online member area.
5.2 Vouchers and tickets are delivered by email.
6.1 Unless otherwise stated on the Seller's website, the Seller grants the Customer a non-exclusive right to use the content for his own purposes.
6.2 The transfer of content to third parties outside of these terms is not permitted unless the Seller agrees to it.
7.1 Subscription contracts are indefinite but are automatically renewed if they are not terminated within 30 days after the end of the term. Tickets have a fixed contract term and end automatically.
7.2 The right to extraordinary termination in the event of an important reason remains unaffected.
8.1 Quantoption GmbH reserves the right of ownership of the delivered goods until full payment of the purchase price.
9.1 Services are provided only for private use, in particular for investment recommendations. Quantoption may change or restrict services and will compensate prepaid customers for any material change.
10.1 Quantoption provides content for informational purposes and does not provide investment advice. Each user is responsible for their own investment decisions, and Quantoption excludes liability for any losses.
11.1 Action vouchers issued by the Seller for use in the online shop must be redeemed within the specified period.
12.1 Gift vouchers can be redeemed in the online shop and are valid until the third year after the year of purchase.
13.1 All relationships are governed by the law of Germany. This choice applies to consumers outside the EU only to the extent that their protective measures are not withdrawn.
14.1 The European Commission provides a platform for online dispute resolution at https://ec.europa.eu/consumers/odr. Quantoption GmbH is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
Meerbusch, March 2022
Quantoption GmbH